At work
As part of the client servicing team, Lauren is a primary point of contact for our clients, understanding their needs, building strong relationships, and ensuring satisfaction through effective communication and service delivery.
Lauren has a wealth of experience working and building rapport with clients, to ensure their needs are met and they receive consistent, high-quality support.
At home
In Lauren’s spare time, she’s a busy mum. She loves spending time with family, exploring the outdoors and new places.
Lauren is also a qualified trampoline coach, and volunteers at the weekends coaching children at her local club. While the majority of the time Lauren likes being active, downtime is also important to her. So, you can often find her watching the latest crime series or film to relax and recharge.
Spotlight questions
The proudest moment of my career was:
Receiving the de Mellow & Co Culture Champion Award in December 2024, as voted for by my colleagues, for exemplifying our company values of being committed, collaborative, and driven.
The things I love most about my job are:
The people, both colleagues and clients. I enjoy the collaboration of working with my colleagues, building relationships with our clients, and helping and supporting others. I also enjoy the tasks, challenges, and creativity my role brings, allowing me to learn something new everyday. I love working in an industry that interests me and inspires me to learn. Lastly, I love that de Mellow & Co’s culture and values align with my own. We have a culture of respect and collaboration where everyone values each other’s contributions and works together towards common objectives.
The types of people I most enjoy working with are:
A diverse range, because this gives me the opportunity to learn from different perspectives and experiences. Having previously worked in the healthcare sector, I have a passion for supporting vulnerable children and adults.
Our ratings and reviews.
Chartered Financial Planners
Good Business Charter
Qualifications